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Meet Our Family of Agents


Robin Goodknight

Principal Agent/Owner
Robin started with her parents in 1980 after working out of high school in 1972  with an agency in Anderson Indiana.  She became the agency principal in 1994 after the retirement of her father and founder, Bob Gardner.    Working in a family owned business from the ground up has allowed her to experience all areas of our business.   Robin is most thankful for the relationships she has built over the last 40 years and work every day to earn their trust and respect.  With this ever changing industry, she feels it is her responsibility to help both the clients and staff to navigate thru these challenges, always maintaining the core values that Gardner Insurance was founded upon.


Greg Goodknight

Commercial Lines/Personal Lines
Greg joined Gardner Insurance in 2013 and represents the Third Generation in the family owned and operated business.  He feels the bedrock of the agency is its Core Values, Principles and Ethics and is committed to bringing those values to the business for many years to come.  He is excited to meet the challenges to come that face the industry and the agency.  A focus on service is at the center of the agency goals.  He looks to provide a seamless experience from our Production Team to our Service team to be sure that our insureds are receiving a specialist to address their insurance needs.  Greg is licensed in both Property and Casualty and Life and Health.  As Gardner Insurance takes its next steps forward, let Greg be there to protect yours.


Catrina Bell

Customer Service Representative/Commercial Lines Supervisor
Catrina has resided in the Madison area all of her life. Her background prior to insurance was working in their family owned tree service & through that experience she knows the importance of building relationships.  She graduated from Madison Consolidated High School in 1992 & married her Jr High sweetheart the following year, then followed their son being born who is now married.  She started her insurance career in 1996 with the mind set of helping others.  As the office manager at GIA, it’s very important to her that everyone has a good experience. 


Dave Potter

Commercial Lines
Dave has been an agent with Gardner Insurance since 2003. He has a strong commitment and connection to the Madison community since he’s grown up here and has been an active member of the community for his entire life. He’s licensed in all lines of insurance business including home, auto, commercial, health and life, and specializes in commercial risks. As an independent agency, Dave and his team have access to many markets. This allows them to find preferred rates that meet all of their clients’ insurance needs. “I service my accounts with a ‘Hands-On’ approach. I prefer to have annual reviews with all my clients to ensure we have an open line of communication. I am proud to say that I am a part of a small business that has served the Madison area since 1979, and I would be grateful for the opportunity to talk with you about your insurance needs.”


Cyndie Andrew

Customer Service Representative
Cyndie is new to the insurance industry. She has lived in Madison most of her life and has worked in customer service for over 20 years. “I have personal experience with the quality of customer care and service that is provided by Gardner Insurance Agency, having been a customer for many years. I am excited to join the Gardner team, supporting the dedicated agents, and helping to meet the needs of our customers.”


Jessica Sauley

Customer Service Representative
Jessica has been a CSR with Gardner insurance for 4 years.   She is the agency contact for glass, towing & work comp claims.  She also handles certificate preparation & renewal processing.  “I am happy to be part of the Gardner Insurance Team. My goal is to assist customers to the best of my ability and to provide them with the quality service they have come to know from GIA.  I would like to thank all of them for choosing our agency for their insurance needs.”

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Brandy Case

Customer Service Representative/Personal Lines
Brandy is a graduate of Madison Consolidated High School and a lifelong resident of Jefferson County, Indiana.  She has worked on the service side of the insurance industry since 2013, and holds Property and Casualty Insurance Licenses.  Prior to entering the insurance business in 2013, Brandy worked as a teacher’s assistant in Special Education.  Brandy strives to make her client’s experience easy, efficient, and informative.

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